Hi Walt. First, make sure that BookPort is not connected when you visit audible. I found this totally solved the problem. Marlaina Lieberg ----- Original Message ----- From: "Walt Smith" <walt@xxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, August 26, 2004 10:21 AM Subject: *****SPAM***** [bookport] Audible format confusion > Forgive the sort of halfway off-topic question, but I'm very confused. I > bought _Brave New World_ and when I saw it in the list of purchased programs > in AudibleManager on the PC, it indicated that it was available in all four > formats. I checked format 4 and downloaded it and it plays successfully on > the Book Port. However, that title has now been moved to Heard Programs in > My Library and when I go there, it appears to be available only in formats > 1, 2, and 3...no format 4 entry is available to check for download. I could > see a situation where, for any number of reasons, I might want to download > this (or some other title similarly set up) book again in the future to read > on the Port. Does anybody have an answer to this apparent failure of the > left hand (Heard Programs) to know what the right hand (AudibleManager on > the desktop) is doing? > > -- > Walt Smith - Clearwater, FL > walt@xxxxxxxxxx > > >