[bookcourier] Re: Online web content

  • From: "Bruce Lamden" <bruce@xxxxxxxxxxxxxxx>
  • To: <bookcourier@xxxxxxxxxxxxx>
  • Date: Fri, 27 Jan 2006 21:28:00 -0000

Iain,

Thanks for that info. It got me to retry the download again. Everything I wrote yesterday was rubbish. I think having my machine hang confused me.

Tonight I realise its quite simple. When I click on "View Available Files" my firewall (Zonealarm) puts up a popup saying "Symantec Event Manager wants to accept connections from the internet". If I allow this then I get the list of files downloaded OK. But if I deny this then the TT hangs and when I try to close it I get a "program not responding / end now" error.

Why the TT should trigger the Symantec Event Manager I don't know. Perhaps allowing the event manager to act as a server is enabled by default within Norton Internet Security, but since I don't use the Norton firewall I get prompted.

Perhaps something similar is happening for folk using the Microsoft firewall?

Again. Very sorry folks for the rubbish I wrote last night. And I now understand the names of the files that end up on the BC.

Bruce.


----- Original Message ----- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Friday, January 27, 2006 8:17 PM
Subject: [bookcourier] Re: Online web content



I am using Norton Internet Security 2005.

Iain.
----- Original Message ----- From: "Bruce Lamden" <bruce@xxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Friday, January 27, 2006 7:59 PM
Subject: [bookcourier] Re: Online web content



Iain,

Out of interest. Which Norton product are you using. And which version is
it?
Thanks.

Bruce.

----- Original Message ----- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Thursday, January 26, 2006 11:58 PM
Subject: [bookcourier] Re: Online web content



i am running Norton and again have had no problems.

Iain.
----- Original Message ----- From: "Bruce Lamden" <bruce@xxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Thursday, January 26, 2006 11:14 PM
Subject: [bookcourier] Re: Online web content



Katie,

I just lost a long email I drafted you because my PC hung. Here is a
summary
of my findings.

a) It's not a firewall issue on my PC. Clicking on the Online/View
Available
File button brings up a "Symantec Event Manager wants to act as a server"
query. I have Norton Antivirus installed but not their Firewall. I suspect
it could be people with Symantec software installed who are affected.


2) I could only get the bible list if I updated my firmeare again. I had
done this a week or two ago and was surprised to find another firmeare
upgrade tonight.

3) Trying to transfer files to the BC with Freedom Scientific's Magic
running hangs my PC. I have reported this to FS but perhaps you could tell
them too.


4) Transferring the King James Bible resulted in a file on my BC called
"WEBNCV01". Not a very helpful name.

Bruce.

XP Home SP2
MS firewall disabled
Norton Antivirus 2005
Zonealarm 6.1.737.000
Magic 9.5

----- Original Message ----- From: "Katie Walker" <katie@xxxxxxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Thursday, January 26, 2006 7:01 PM
Subject: [bookcourier] Re: Online web content



Everyone,

It sounds as though a firewall issue may be preventing the broadband
users
from accessing the Bibles. However, the Transfer Tool uses the same
facility to check for updates as it does to display the list of Bibles.
So, if you can perform the check for updates function to update the
BookCourier firmware then you should be able to access the Bibles.
Presumably, all of the broadband users have updated their Transfer Tools
and performed a check for updates. For all those experiencing the Bible
access problem, I'd be interested to know if you had difficulties with
the
check for updates.

Thanks,
Katie

At 11:12 PM 1/25/2006, you wrote:
Katie.

I had a look and can view 4 entries. I did not download any. People may
need to look at their firewalls.
Cheers.
----- Original Message ----- From: "Katie Walker"
<katie@xxxxxxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Thursday, January 26, 2006 2:24 AM
Subject: [bookcourier] Re: Online web content


Hi everyone,

So far I know of two people (Mike and Frank) who are having trouble
accessing the Bibles on our web site. I'm curious to know if anyone has
successfully viewed the list Bibles and then downloaded one or more.

Thanks,
Katie

At 03:27 PM 1/25/2006, you wrote:
Hi listers,

I've seen other messages about difficulty communicating with the
internet from the Transfer Tool; I'm having similar difficulty. I'm
using Broadband, and its working OK. If I click on Available Files, the
PC just freezes up except that I am able to exit with alt-F4, but I get
the "program is not responding" message, and the error reporting
facility comes up.


Any help welcome, with thanks,

Mike


Katie Walker Springer Design, Inc. katie@xxxxxxxxxxxxxxxxxxx




Katie Walker Springer Design, Inc. katie@xxxxxxxxxxxxxxxxxxx























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