Mike, RAV is more than likely storing many settings in the registry. If you are not comfortable with dealing with your registry, you could uninstall RAV and use a good registry cleaner that will get rid of any unused or invalid entries that applications often don't bother to remove. After doing this, you should be able to get a totally fresh install for RAV. Warmest regards, Rick Alfaro rick.alfaro@xxxxxxxxx -----Original Message----- From: blindreplay-bounce@xxxxxxxxxxxxx [mailto:blindreplay-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Pietruk Sent: Thursday, December 06, 2007 1:08 PM To: blindreplay@xxxxxxxxxxxxx Subject: [blindreplay] Re: Screen Reader Window-Eyes 6.1 suddenly freezes with Rav8.31 Rick Right now, my first concern is to figure out how to solve it -- and quickly as there are programs being missed as I type this. Unless I have a step by step list, GWMICRO (as all software companies) tends to want to blame the other party first. That's why, I need to first and foremost figure out how to completely Remove RAV and component programs and reinstall. RAV has worked perfectly for months upon months so this is some sort of weird anomaly which will be next to impossible to reproduce. If someone wants to play with this -- and do it at your own risk -- go into settings, arrow over to the 8th column, and play with the parameters of how RAV names output files. Believe me, I'm not touching this one again as it appears -- and it could be purely coincidental -- that this happened after I modified (or attempted to) modify them. -- To unsubscribe: e-mail blindreplay-request@xxxxxxxxxxxxx with unsubscribe in subject To contact list owner: e-mail blindreplay-admins@xxxxxxxxxxxxx -- To unsubscribe: e-mail blindreplay-request@xxxxxxxxxxxxx with unsubscribe in subject To contact list owner: e-mail blindreplay-admins@xxxxxxxxxxxxx