Oh, I don't know anything about a service contract, so I bet I'll be paying for it. Grrr! Mine is over three years old now. Sarah Van Oosterwijck http://home.earthlink.net/~netentity ----- Original Message ----- From: "E." <thoth93@xxxxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Monday, September 06, 2004 3:40 PM Subject: [bksvol-discuss] Re: submitted and downloaded 4 cookbooks > Cleaning is part of the service contract as is supposedly replacing cells > on braille displays. However, the contract does not cover breakage. Mine > fell out of that rotten case they have. When it comes home after repairs I > will buy it a real camera case. > > E. > > We think the case is just cracked but everything else seems just fine. > > > At 04:17 PM 9/6/2004, you wrote: > > >Hi Sarah, > > > >I spilled a cup of tea on my Braille Note and killed it. It went to > >California for a rehab. It got a new mother board, yey, a new battery and > >its Braille display cleaned. Cleaning the Braille display will probably > >solve your dot 5 problem. I had a weak dot in a cell from the beginning and > >now it's okay. I think a cleaning costs a couple hundred dollars. I'm not > >sure because I had a hefty bill because of the new mother board. > >Merrill Louise, Pastor > >The Judson Fellowship > >Jamestown, New York > >cell/office 716.969.2840 > >"With all my heart I praise the Lord, and I am glad because of God my > >Savior. (Luke 1:46-47) > >----- Original Message ----- > >From: "Sarah Van Oosterwijck" <curiousentity@xxxxxxxxxxxxx> > >To: <bksvol-discuss@xxxxxxxxxxxxx> > >Sent: Monday, September 06, 2004 3:15 PM > >Subject: [bksvol-discuss] Re: submitted and downloaded 4 cookbooks > > > > > > > What is your braille notes current problem? I have just discovered that > >my > > > BN needs to go to California sometime soon. I get to go to California > >with > > > it first though. I am going on vacation at the end of the month and I > > > refuse to live without my braille note for reading books while on > >vacation, > > > so I can't give it up until the vacation is over. I wish I could just > >drop > > > it off at the end of my vacation, but i don't suppose I will be anywhere > > > near PDI just before I leave. Mine has a problem with dot 5 in the 21st > > > cell. It is always half up. Has anyone else experienced this? I am > > > wondering what they can do for me, and how much it will cost. I suppose > > > I'll just have to call about it tomorrow, but I could use some moral > >support > > > from other braille note problem sufferors. :-) > > > > > > Sarah Van Oosterwijck > > > http://home.earthlink.net/~netentity > > > > > > ----- Original Message ----- > > > From: "E." <thoth93@xxxxxxxxxxxxx> > > > To: <bksvol-discuss@xxxxxxxxxxxxx> > > > Sent: Monday, September 06, 2004 6:08 AM > > > Subject: [bksvol-discuss] Re: submitted and downloaded 4 cookbooks > > > > > > > > > > Thanks for the cookbooks. > > > > > > > > I tend to validate. my braillenote is going on another of those spa > > > > vacations to California to be rehabilitated. It gets more California > > > > vacations than I do. > > > > > > > > When I asked the PDI folks if they could let me pay for or somehow get a > > > > loaner, she said "Oh just talk to your rehab counselor." I have not had > >a > > > > rehab counselor for over twenty-five years since I have had a job during > > > > that time. I think we should encourage sales folks, particularly > >product > > > > manufacturers, to recognize how many of us do not have rehab programs > > > > behind us. > > > > > > > > If we could get out info about loans, funding of products and encourage > > > > loaner products, we could all get more done in life. This mind set > >might > > > > shatter. > > > > > > > > E. > > > > > > > > > > > > > > > > > > > > > > > >