Hi. It is Susan's machine and she had a midnight epiphany and got it fixed. -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Ann Parsons Sent: Friday, October 24, 2014 7:10 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: having trouble getting to the ribbons using jaws 15 and word 2010 Hi all, What happens when you press the alt key? Ann P. -- Ann K. Parsons Portal Tutoring EMAIL: akp@xxxxxxxxxxxx web site: http://www.portaltutoring.info Skype: Putertutor "All that is gold does not glitter, Not all those who wander are lost." To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.