[bksvol-discuss] Step 1 Issues (was Re: very confused)

  • From: Monica Willyard <plumlipstick@xxxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Fri, 20 Oct 2006 18:33:18 -0400

Jill, I'm with you 100 percent! We need decoder rings sometimes to figure out why a book was kicked back. On a related note, I'm also frustrated that the step 1 page doesn't put kicked back books at the top like it used to. Now we have to actively search through 300 to 400 books to see if any of our validations have been kicked back. Whoever planned this new step 1 system wasn't thinking about how this would fully impact us. They apparently assumed that the books that languish on the list were because we only took books from the top of the list. If they'd have asked us about it, they'd have found that those books are languishing for several good reasons, most of them having little to do with being at the bottom of the list. As it stands, Gustavo could kick back as many as 15 of my validations without me knowing about it unless I go hunting for them. I really don't like it when developers make dicisions based on what they assume is the problem without asking the people who it impacts most, the end users. That's what seems to be happening here, and it isn't working out as the Bookshare staff hoped it would. Addressing the underlying issues related to the languishing books would get the results they wanted. As it is, people just use control f and skip past the languishers to get to the new books they want to work on.

Monica Willyard

At Friday 10/20/2006 03:41 PM, you wrote:
Gustavo's kicking back books to the step 1 page without any explanation
bothers me more than any other thing Bookshare staff does. Do they think
that volunteers have nothing better to do than keep looking on the step 1
page to see if their book has been kicked back there and nothing better to
do than to try to figure out what the problem is, especially when it is
often nothing that we can determine. If it sounds like this makes me angry,
it does.

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