Hi Sue, Has the check been debited from your account? If not, sending another one wouldn't actually cost any more. Also, your Bookshare credits will not expire, so you won't be losing money that way either. I know it's frustrating to not be able to download books for a while, but I'm sure this can be worked out. I know you've really been enjoying Bookshare, so I wouldn't let an error that was probably caused by the post office deprive you of the pleasure of having so much stuff to read. Kellie To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.