Hi Lori, I'm not sure if I'm understanding so am not sure if this will work. If it doesn't, could you send me an example? If you want to search for a double quote in an RTF file using the ASCII character, enter ^34 in the "Find" field. If I'm understanding correctly, you would search for ^34^34 for the two quotes together. Or, try putting two double quotes "" in the "Find" box. Again, my apologies; I'm not sure if I'm understanding what you mean by "double closed quotes". But then again, I'm not understanding much this morning. Anyway, if you can clarify this for my feeble brain I'll try to help. Take care! Cindy 4 cindy_warford@xxxxxxxxxxxxx A smile is the same in any language. --Author Unknown From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Lori Castner Sent: Wednesday, February 27, 2008 6:48 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Eliminating Double Close Quotes In a recent message, someone mentioned that when a file is converted from .ark to .rtf, the quotation marks become double close quotes. I have lost this email and need to know what to do to replace the double close quote marks with regular quotation marks. I think I basically need to know the symbol for double close quotes. Thanks for any help. Cat Lover Lori