[bksvol-discuss] Re: 1st glitch
- From: "Mary Otten" <maryotten@xxxxxxxxxxxxx>
- To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Sat, 22 May 2004 16:12:41 -0500
Hi Liz,
In the future, it would be good to remove the layout info from the kes file
before you change it to rtf. Bookshare sometimes doesn't like rtf files
produced by K1000, and layout info is apparently at least a significant part
of the problem. You also don't need to keep the original file name. You can
make it something nice and short and easier to type when you're typing in the
file to upload. Now, since this has already been made into an
rtf file, try calling up the file in MS Word. Make some innocuous change
somewhere, like adding a space where nobody would care about it. Then resave
the file as an rtf using ms Word and try to reupload.
Mary
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