Hi, Mary. Notepad doesn't do RTF, but WordPad does. Take care. Julie Morales Email and Windows/MSN Messenger: inlovewithchrist@xxxxxxxxxxxxx If your dog is fat, you aren't getting enough exercise. --Unknown The reason a dog has so many friends is that he wags his tail instead of his tongue. --Anonymous ----- Original Message ----- From: "Mary Otten" <maryotten@xxxxxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Saturday, May 22, 2004 3:10 PM Subject: [bksvol-discuss] Re: 1st glitch If one doesn't have word, take lay out info from the kes file and hope that solves the problem, which it often does. I know the Kesi folks are working on the issue; I don't know if there is something from the bookshare side that also needs to be done or not. And doesn't notepad or wordpad, I always get those confused, but doesn't one of those also handle rtf files? anybody with a windows pc has both those programs. So that's another option. mary