Hi Craig, Just read through the article you pointed me to. Unfortunately, none of the suggestions seem to apply in this case... Thanks anyway! Helen -----Original Message----- From: Craig Hadden [mailto:CraigH@xxxxxxxxxxxxxxxxxxx] Sent: dinsdag 26 augustus 2003 1:57 To: 'austechwriter@xxxxxxxxxxxxx' Subject: atw: Re: File does not begin with %PDF Helen (Mangelschots) wrote: > This customer is accessing a PDF file stored on our > webserver via the Web when he runs into this problem. Take a look at item number 2 on the following page: http://www.planetpdf.com/mainpage.asp?WebPageID=304 An extract: "Is this a PDF file [the customer] viewed in Microsoft Internet Explorer? If so, I'll bet [they] used SAVE AS to save a copy of the file." Hope that helps, Craig ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx ************************************************** ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************