Helen (Mangelschots) wrote: > This customer is accessing a PDF file stored on our > webserver via the Web when he runs into this problem. Take a look at item number 2 on the following page: http://www.planetpdf.com/mainpage.asp?WebPageID=304 An extract: "Is this a PDF file [the customer] viewed in Microsoft Internet Explorer? If so, I'll bet [they] used SAVE AS to save a copy of the file." Hope that helps, Craig ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************