Which cap frame? Conventional or WACF. Might help those on the list troubleshoot. Were the designs digitized specifically for hats? You can edit EXP's if you have Pro+ by the way. Right click and convert to wireframe. John Yaglenski Levelbest Embroidery I: www.levelbestembroidery.com P: 301.591.2481 / 888.229.1779 F: 501-631-4544 This e-mail message and any attachments are confidential and may be privileged. If you are not the intended recipient, please notify Levelbest, immediately -- by replying to this message or by sending an e-mail to john@xxxxxxxxxxxxx -- and destroy all copies of this message and any attachments. Thank you. -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Cindy Chamberlin Sent: Monday, May 15, 2006 11:23 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] help! new at embroidery and having trouble All, I have my very first customer order for hats and I can not get them hooped where they do not move while sewing. The Caps are OTTO style 27-211. The design is two flags which start sewing towards the top of the cap. I can not edit the sewing of the design as it was sent to me in exp format. My cap moves as it sews throwing off the registration. I have ruined two already. I have tried tearaway and up to two sheets of cutaway backing, as well as slowing the sewing speed down to 500spm. Any suggestions? Cindy Chamberlin Impressive Threads, LLC 623-879-9761 Office 602-710-0887 Mobile <mailto:ImpressiveThreads@xxxxxxx> ImpressiveThreads@xxxxxxx =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list =========================================================== =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================