This message was posted by crossthread on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1038.html#000001 You may want to check with your supplier and see what their guarantee for the product you purchase. Once I have decorated an item, unless it is flawed, I do not guarantee it. If it is something I did, then I will but not the garment. You may want to have a policy and procedure statement you give to your customers just in case. I think this is standard amongst the industry? I hope this helps. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================