This message was posted by Leighton on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1034.html HELP! It is the weekend and our machine is acting up. First, it would not trim clean. So I changed the knife, cleaned the area and lubercated it well. Then it started to trim off and on, (looks like the grabber was grabbing the thread but it wasn't getting cut)ruining my design that I've sewn over and over. I looked online for help and found that my hook timing may be off. So I did that, tried to sew again and now the thread is shredding and looks like it's tangled underneath the backing. The needle guard gap is correct, the hook timing is good....what else do I need to check? IS THERE A TECH IN HAWAII TO SERVICE THIS MACHINE? =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================