This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/441.html#000012 Dee....our lady in Spain.... There is a good chance that during the trial and errors, a needle strike could/may have hit the end of the knife, bending it. Have you replaced the knife? In your starter box, there was one extra knife included with some screws, bobbin case, roller, etc....try replacing the knife with a new one. The V shaped tip of the knife is bent on purpose, one up and one down so don't straighten them.... First, the "old" first generation Amayas had a different knife system, an upper and lower knife. The upper knife is stationary and the lower knife is moveable and also works as the selector. It does resemble some what, a "woodpecker" head as you described. This is not the series instruction you need to be referring to. In the CD, look at your machine serial number first, and select the ""XT"" tech info relative to your machine. I am going to .....assume.....that you have not removed or loosened the housing block that both the knife and selector the knife ride in????? If you have, there may be other issues involved here.... There is a spring clip (flat) shaped like a piece of very thin channel iron. This holds the knife carrier down, Use a small screw driver to slip between the side of the housing block and the spring and gently pry the clip to the side and remove it. The knife and carrier will then be able to be lifted off together so that the knife can be replaced...make sure that you replace the spring clip just as it was when you took it off...... And...nope it is not a warranty item....just a general maintenance issue. Rod Springer Amaya Tech & Trainer =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================