[amayausers] Re: EDS Viewer
- From: "Roland R. Irish III" <signman@xxxxxxxxxxxxxxxxxxx>
- To: amayausers@xxxxxxxxxxxxx
- Date: Fri, 5 May 2006 18:32:52 -0400
When we first had to have help getting our Amaya up and running,
instead of a tech or melco rep (who were non-existent at the time)
another customer came up to help us! She had a laptop and said she
took it everywhere-she did just 'craft type' embroidery, but lots of
custom work. She had the dongle off the computer at home for the
Designshop...just plugged it in her laptop, did all the work with the
customer, went home-and either plugged the Amaya into the lap top or
put the dongle back on the main computer and downloaded the new
design...I can't remember which. But she was very happy doing it that
way!
I know the service techs for my digital printer/cutter all carry
the master operating and service program on their laptops with a
'service' dongle...I guess all the machines will read it....built
into the program. That way they can isolate the printers from our
computers, reset it, test it, print it, etc. and instantly know if
the problem is machine or our programs....
Roland
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