I guess that is a decision that is completely up to the company. In some
cases they may find that allowing telephone ordering will increase their
overheads and subsequently their sale prices, and that oculd undermine the
whole thing.
James
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: "access-uk" <access-uk@xxxxxxxxxxxxx>
Sent: Friday, March 31, 2006 9:13 PM
Subject: [access-uk] internet & telephone shopping
Hi all Is Tescos the only retailer in UK that offers internet shopping, but won't take telephone orders as an option to using internet?
What is general view, if a company offers internet shopping, should they also offer telephone orderline?
The point being sometimes one may find it's easier, quicker, to place an order by phone, compared to internet. Regards, Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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