Hi Ian Well I have had the refund from amazon from the keyboard so I have to send it back, it obviously is compatible for the ipad but not for voice over which yes is very strange. I will get the book from rnib. I am assuming it is available from themselves. Regards Adrien -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Iain Lackie Sent: Thursday, July 31, 2014 1:06 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with my ipad please I know we are talking about an iPad here, but I really would recommend the getting started with the iPhone book. I still find myself referring to it from time to time. I also find it hard to believe that VoiceOver only speaks one key. that I find very puzzling. Iain -----Original Message----- From: Jackie Brown Sent: Thursday, July 31, 2014 11:22 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with my ipad please Hi Adrien Oh dear! Well when you receive your keyboard, just shout and one of us will do our best to help, we've all been there. In the meantime, you might wish to explore your iPad with your finger. When you come across an item you want to open, double-tap it. Remember that the physical button at the bottom of your device will take you back to the Home screen if you get into difficulty. Kind regards, Jackie Brown Emails: jackieannbrown62@xxxxxxxxx thebrownsplace@xxxxxxxxxxxxxx Twitter: @thebrownsplace Skype: Thejackmate -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Collins Sent: 31 July 2014 10:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with my ipad please Hi Jacky Yes thank you for that, I have just found out that the keyboard I have got for it is not compatible with voice over, the caps key is speaking but nothing else, have spoken to apple and they recommend the logitech ultra thin keyboard, I don't want to get this wrong again. It is going to delay me by a week or more but so be it. I am raring to go but the keyboard is going to slow me up. Also I have a pass key on the screen and it is stopping me accessing the screen, if voice over is on, screen curton is on and mum has to turn voice over off to access the screen, this is a bit of a nuisance. I should have asked questions before I jumped the gun and ordered the keyboard. You live and learn. Thanks for all your help, it is appreciated. Regards Adrien -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Brown Sent: Thursday, July 31, 2014 10:48 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with my ipad please Hi Adrien These things are quite daunting to start with, most of us will testify to that. But it will get easier as you go along, and remember we are here to help if you are stuck. You can go into Settings, General, Accessibility and VoiceOver to customise things as well when you feel a bit more adventurous. Kind regards, Jackie Brown Emails: jackieannbrown62@xxxxxxxxx thebrownsplace@xxxxxxxxxxxxxx Twitter: @thebrownsplace Skype: Thejackmate -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Collins Sent: 31 July 2014 09:43 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with my ipad please Hi Jacky Yes I got the apple id set up after I had purchased the ipad, it helps to be organised. Will start working on it this morning. Thanks, will keep you posted. Regards Adrien -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Brown Sent: Thursday, July 31, 2014 10:39 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with my ipad please Hi Adrien Presumably then you have an account set up with Apple which you use whether it be in iTunes, on the Apple UK store, or the App Store on your device. Open App Store and choose Search. Here, you can type in something like Skype, Radio, or basically whatever you are looking for. It does help if you know the name of the app you want in order to narrow your search and stand a better chance of finding the right one. Once you think you have the app of your choice, double-tap the button that says the price, then double-tap again to purchase it. On the Apple Bluetooth keyboard, you need to activate a double-tap by pressing the space-bar with the VO keys. These two keys are the second and third keys in from the left on the bottom row where the space-bar is situated. You will be asked for your ID, so you need to put in your Email address and password at this point. If you achieve all this successfully, you will find the app added to your device when you leave the App Store, so double-tap to open it as you would any other. If you need any more help, just let us know. Kind regards, Jackie Brown Emails: jackieannbrown62@xxxxxxxxx thebrownsplace@xxxxxxxxxxxxxx Twitter: @thebrownsplace Skype: Thejackmate -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Adrien Collins Sent: 31 July 2014 08:22 To: 'access uk' Subject: [access-uk] help with my ipad please Hi Ok I now have my new ipad mini, I am completely stuck, I have it set up with my bluetooth keyboard, I am not sure how I get apps for it, I specifically would like one for skype, facebook and radio, also one for writing. Mum had to help me set-up the keyboard as all the codes were in the leaflets. What do I do next? I have had a brief look at the applevis site, there are loads but for now I want to concentrate on getting important things set-up. Can someone please direct me? I have had a look at itunes and have registered but don't know how to proceed. I have also up-dated the firmware on the ipad because when I got it yesterday, itunes told me there was an up-date and suggested I up-date. I thought I may as well get it out the way. Regards Adrien I use BullGuard to keep my computer clean. 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