[access-uk] Re: advice and views needed on Talk Talk service
- From: "John Wilson" <j.wilson07@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 12 Dec 2012 01:42:38 -0000
Hello Mo,
I have been with talktalk for over two years now and have
had little or no problems with them.
They started up badly at first but have got much better
since then.
I experience very little down time and cut-offs are very
rare. The speed where I am (about 1 mile from the nearest
exchange) is OK and I can stream such as BBC programmes with
only occasional cuts in the data flow. I am on the landline
system but you can pay more and get their fibre optic
system.
I have also found their customer services to be quite
reasonable, although you will experience a larger number of
differing accents, usually either African or mainland
European sounding. Help calls are free these days from your
Talktalk landline.
HTH,
John.
----- Original Message -----
From: "Mobeen Iqbal" <mobeeniqbal@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>; "BCAB Discussion List"
<bcab@xxxxxxxxxxxxxxxxx>
Sent: Wednesday, December 12, 2012 12:38 AM
Subject: [access-uk] advice and views needed on Talk Talk
service
Hi everyone.
I have just had to sign a 12 month contract with Talk Talk,
as they are
the only company apart from BT that provide a service in the
area i am
hoping to move too. I would like to hear from anyone that
has been or is
with talk talk, what your experience has been, how often
your service
goes down, calls to technical support, what the support is
like, etc? am
i going to be dealing with indians who can't understand a
word i'm
saying and who are down right rood? No offence to any people
that may
reply, if its any consolation i'm Asian my self! oh for the
days of UK
customer support. any views welcome.
all the best,
Mo.
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