[access-uk] Re: Victor Reader Stream battery replacement

  • From: "martin wilsher" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "martinwilsher" for DMARC)
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 12 May 2020 20:01:18 +0100

Speak to human ware, they should be able to get you a new battery.  If it's 
anything like the battery in the first gen, it's easily replaced.  Once these 
things go, that's it.  it's like any li-ion battery I'm afraid.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Amro Bilal
Sent: 12 May 2020 17:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Victor Reader Stream battery replacement

Hello Humanware dealers,

How much does it cost to replace the battery of the Victor Reader Stream New 
Generation please?

It seems that the battery has started to take an awfully long time to fully 
recharge, and it barely recharge if I’m using the Stream whilst recharging. 
I’ll do the usual tests of trying a different lead, plug etc but in the 
meanwhile if I have an idea on the prices of a new battery that would be good. 
Also, if someone has any good ideas on ways to speed up the time of recharging 
that would be really helpful.

Kind regards,

Amro

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