[access-uk] Re: Victor Reader Stream battery replacement

  • From: Amro Bilal <info@xxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Wed, 13 May 2020 13:43:33 +0100

Hi Alison,

I take it you mean the VRS 1^st generation? Here is a copy of the CD I got with it; it has the user guide in different formats plus other instructions. Click below to download it or share the link (I’ve zipped it):

https://send.firefox.com/download/1687cf903e5dbe37/#ZlnEG47lrIaSVGOmRGd0yQ

BTW, this gave me chance to try Firefox Send and it seems excellent! The link is valid for seven days or twenty downloads. The zip file is 25mb.

HTH,

Amro

On 13/05/2020 09:54 am, CJ & AA MAY wrote:

Does anyone have instructions for the Victor Stream or are they available 
online? My son's partner has recently suffered a stroke which has affected her 
eyes. I have given her my old Victor Stream but is struggling with some of its 
functions and it is so long since I used it, I'm not a lot of use to her.
Alison


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of martin wilsher 
(Redacted sender "martinwilsher" for DMARC)
Sent: 13 May 2020 09:21
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Victor Reader Stream battery replacement

Yes it should be.  Cant' remember how much I paid now, but it was reasonable at 
the time.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Amro Bilal
Sent: 13 May 2020 01:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Victor Reader Stream battery replacement

Hi Martin,

Yes, I guess the battery has deteriorated as they do. The battery is removable 
so it is easily replaced. I just hope the cost is reasonable.

Kind regards,

Amro

On 12/05/2020 08:01 pm, martin wilsher (Redacted sender martinwilsher for 
DMARC) wrote:
Speak to human ware, they should be able to get you a new battery.  If it's 
anything like the battery in the first gen, it's easily replaced.  Once these 
things go, that's it.  it's like any li-ion battery I'm afraid.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Amro Bilal
Sent: 12 May 2020 17:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Victor Reader Stream battery replacement

Hello Humanware dealers,

How much does it cost to replace the battery of the Victor Reader Stream New 
Generation please?

It seems that the battery has started to take an awfully long time to fully 
recharge, and it barely recharge if I’m using the Stream whilst recharging. 
I’ll do the usual tests of trying a different lead, plug etc but in the 
meanwhile if I have an idea on the prices of a new battery that would be good. 
Also, if someone has any good ideas on ways to speed up the time of recharging 
that would be really helpful.

Kind regards,

Amro

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