You are right and wrong there Chris. You or should I say one can have both on the same physical USB dongle but there will indeed by two individual liscence codes, one for Jaws and one for Magic. ----- Original Message ----- From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, December 02, 2009 3:40 PM Subject: [access-uk] Re: Sight and Sound opening hours
No I think JAWS and MAGic require separate dongles as although they are licensed the same you need to get a license for each product.-----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor BurkeSent: 02 December 2009 15:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sight and Sound opening hoursI had so many issues, I will tell you off list but authorisation issues I did have. Now to be fair, I have had a dongle since Jaws 9.0 but on upgrading to Jaws 10 along with Magic 11 still waiting for the dongle. One explanation is however, I may be having, though not confirmed Jaws 11 and it is a case of knowing then whether Jaws 11 and Magic 11 are compatable and if they are they would go on the same dongle.Eleanor ----- Original Message ----- From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, December 02, 2009 3:06 PM Subject: [access-uk] Re: Sight and Sound opening hoursOh how ridiculous! So you had authorization issues as well? -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 02 December 2009 15:00 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sight and Sound opening hours I am still waiting for mine fron S&S now 3 months! Wish you well with yours Chris. -original message- Subject: [access-uk] Re: Sight and Sound opening hours From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx> Date: 02/12/2009 2:54 pm Thank you very much. Quite frustrated as on one of my machines JAWS lost its authorization and I now can't activate it even though I have a key left. So Sight and Sound are going to send me a dongle, but they can't do it unless Freedom gives them permission. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mervyn Robertson Sent: 02 December 2009 14:44 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sight and Sound opening hours Keep trying Chris. The guys have all been busy on the phone! Support can be reached between 09:00AM AND 5:00PM, Monday to Friday Regards Mervyn -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Chris Hallsworth Sent: 02 December 2009 14:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sight and Sound opening hours Hello all, What are the opening hours for Sight and Sound? I'm trying to call technical support about a severe JAWS problem, and I'm getting ananswerphone. So am just wondering if they only do half day on a Wednesday.I looked at their site and opening hours were not mentioned. Thank you very much. Take care. From Chris. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. 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