[access-uk] Re: Sight and Sound opening hours

  • From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 2 Dec 2009 15:40:00 -0000

No I think JAWS and MAGic require separate dongles as although they are 
licensed the same you need to get a license for each product.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Eleanor Burke
Sent: 02 December 2009 15:16
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sight and Sound opening hours

I had so many issues, I will tell you off list but authorisation issues I did 
have.  Now to be fair, I have had a dongle since Jaws 9.0 but on upgrading to 
Jaws 10 along with Magic 11 still waiting for the dongle.  One explanation is 
however, I may be having, though not confirmed Jaws 11 and it is a case of 
knowing then whether Jaws 11 and Magic 11 are compatable and if they are they 
would go on the same dongle.

Eleanor
----- Original Message -----
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, December 02, 2009 3:06 PM
Subject: [access-uk] Re: Sight and Sound opening hours


> Oh how ridiculous! So you had authorization issues as well?
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of Eleanor Burke
> Sent: 02 December 2009 15:00
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Sight and Sound opening hours
>
>
> I am still waiting for mine fron S&S now 3 months! Wish you well with 
> yours Chris.
> -original message-
> Subject: [access-uk] Re: Sight and Sound opening hours
> From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
> Date: 02/12/2009 2:54 pm
>
> Thank you very much. Quite frustrated as on one of my machines JAWS lost 
> its authorization and I now can't activate it even though I have a key 
> left. So Sight and Sound are going to send me a dongle, but they can't do 
> it unless Freedom gives them permission.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of Mervyn Robertson
> Sent: 02 December 2009 14:44
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Sight and Sound opening hours
>
> Keep trying Chris. The guys have all been busy on the phone! Support can 
> be reached between 09:00AM AND 5:00PM, Monday to Friday
>
> Regards
> Mervyn
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
> Of Chris Hallsworth
> Sent: 02 December 2009 14:40
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Sight and Sound opening hours
>
> Hello all,
> What are the opening hours for Sight and Sound? I'm trying to call 
> technical support about a severe JAWS problem, and I'm getting an 
> answerphone. So am just wondering if they only do half day on a Wednesday. 
> I looked at their site and opening hours were not mentioned.
> Thank you very much. Take care.
> From Chris.
>
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