No I think JAWS and MAGic require separate dongles as although they are licensed the same you need to get a license for each product. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 02 December 2009 15:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sight and Sound opening hours I had so many issues, I will tell you off list but authorisation issues I did have. Now to be fair, I have had a dongle since Jaws 9.0 but on upgrading to Jaws 10 along with Magic 11 still waiting for the dongle. One explanation is however, I may be having, though not confirmed Jaws 11 and it is a case of knowing then whether Jaws 11 and Magic 11 are compatable and if they are they would go on the same dongle. Eleanor ----- Original Message ----- From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, December 02, 2009 3:06 PM Subject: [access-uk] Re: Sight and Sound opening hours > Oh how ridiculous! So you had authorization issues as well? > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Eleanor Burke > Sent: 02 December 2009 15:00 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Sight and Sound opening hours > > > I am still waiting for mine fron S&S now 3 months! Wish you well with > yours Chris. > -original message- > Subject: [access-uk] Re: Sight and Sound opening hours > From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx> > Date: 02/12/2009 2:54 pm > > Thank you very much. Quite frustrated as on one of my machines JAWS lost > its authorization and I now can't activate it even though I have a key > left. So Sight and Sound are going to send me a dongle, but they can't do > it unless Freedom gives them permission. > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Mervyn Robertson > Sent: 02 December 2009 14:44 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Sight and Sound opening hours > > Keep trying Chris. The guys have all been busy on the phone! Support can > be reached between 09:00AM AND 5:00PM, Monday to Friday > > Regards > Mervyn > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf > Of Chris Hallsworth > Sent: 02 December 2009 14:40 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Sight and Sound opening hours > > Hello all, > What are the opening hours for Sight and Sound? I'm trying to call > technical support about a severe JAWS problem, and I'm getting an > answerphone. So am just wondering if they only do half day on a Wednesday. > I looked at their site and opening hours were not mentioned. > Thank you very much. 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