[access-uk] Re: RNIB talking books

  • From: Hazel <witch.hazel66@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Mon, 12 Jul 2021 09:55:13 +0100

David, you are not alone on this and we had a long talk with the head of the library service recently and my advice would be to contact him on the email below.


James.Bartlett@xxxxxxxxxxx


Hope this helps


Hazel

On 12/07/2021 09:43, David Weston wrote:

good morning,
I was wondering how many people who use the RNIB reading Service having the 
same problems that I am having.
I download a new book and it says that It is ready to be read and when I press 
the play button it says download failed try again.. this is happening to me so 
often that it seems the sort of books that I can read is getting less every 
week, am I alone in this problem?
I do not know where to go forward with this, I have talked to the RNIB quite a 
few times about this, but it seems to me that things are getting worse, not 
better.
Maybe I need to go back to having books on disc again, as this seems to me the 
only way to get new books!!!
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