I've had this happen once, though I know of at least one other two has the same issue as yourself. I have been told it is something to do with their systems seeing a screen reader as a trogon? I've heard this kind of rubbish before though. screen readers trogons? slaps head! _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ANDY COLLINS Sent: 22 November 2010 20:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Natwest online banking Hi all - Is anybody else repeatedly locked out of their online banking with Natwest? When I call them I'm put through to their fraud department, and told that somebody was trying to use a false page to divert me away from the secure cite. I don't believe this is the case, as it has happened the last 3 times I've tried to do a transfer. I have scanned my system and found no viruses. Anybody any thoughts or experience of this happening? - Andy