Terry, have you or your sister contacted Sky directly about this? Ian has found their broadband technical team quite helpful and patient to deal with after a few teething problems when first joining up.
Jackie----- Original Message ----- From: "terry cooper" <terry.cooper@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, November 22, 2007 8:15 PM Subject: [access-uk] Re: Messages not showing up on list.
HiI'm also using sky email, and have recently been moved over to Google like others on the list.I followed all the instructions on the sky web site, including, activating pop, changing the settings in outlook express, and all has worked well for me.My sister also uses sky, but isn't very proficient on pc's. I logged into her sky account, changed all the settings for her, talked her through changing her settings in outlook express, and still she can't send or receive emails using her sky account.I next put all her account settings in my outlook express, and I also couldn't receive her emails.As a temporary measure, I opened a Google account for her, set her sky account to forward all her messages to her new Google account, and she can now receive her sky messages in outlook express.I'm stuck for how to reach a permanent solution for her to be able to send and receive by just using her sky account.I've checked and checked the settings.I live in Essex, and she lives in Cheshire, not that it should matter, just thought I'd throw that in as well.Any suggestions? Terry----- Original Message ----- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, November 22, 2007 6:30 PM Subject: [access-uk] Re: Messages not showing up on list.Hi, not having any problems receiving messages from this list. However, I'm using recent mode, so that's probably why.Chris Hallsworth BrailleNote mPower User Website: www.chrishallsworth.co.nr----- Original Message ----- From: "jim" <j_doherty2@xxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, November 22, 2007 11:08 AM Subject: [access-uk] Re: Messages not showing up on list.HI George,Yes I did get the acknowledgment but it came to my in-box and not into my access folder where I would of expected it to arrive in. from messages received, it would appear to be a Google mail problem.thanks for your help. Jim.----- Original Message ----- From: "George Bell" Subject: [access-uk] Re: Messages not showing up on list.Hi Jim,. However I haveset access-uk to also send you a short acknowledgement of your posts, so let's see if you get those. Hi all, Since sky.com changed over to Google mail, any e-mail's I send to the lists, both access and jaws, don't show up on my computer although I know they have reached the lists, because I have read replies to my messages. Any one know how I can rectify this problem? Using o/e and jaws 7.0. Thanks in advance for any help Jim. MSN Address jim.doc@xxxxxxxxxxxx SKYPE Address jimdoc ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
