Hi Sarah,
81 percent does suggest the battery has decreased in capacity. May be time to
visit an Apple shop for a new battery.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Sarah
Stephenson-Hunter
Sent: 05 December 2019 17:11
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Issues with iPhone battery
Hi Ibrahim,
It says it’s at 81% and running at “normal peak performance”. I already have
it set to swtich to low-power mode and “optimise batterh health”.
Thanks,
Sarah
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Ibrahim
Gucukoglu
Sent: 05 December 2019 17:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Issues with iPhone battery
Hi Sarah
Go to the settings on your phone, scroll down to battery and then select
battery health from the battery menu. Check what the battery level is and
whether optimise iPhone charging is enabled. Come back to us with your
findings. Thank you.
On 5 Dec 2019, at 16:48, Sarah Stephenson-Hunter <sarahlstephenson@xxxxxxxxxxx
<mailto:sarahlstephenson@xxxxxxxxxxx> > wrote:
Hi All,
I have a 2 year old iPhone 7 which is in otherwise good condition however over
the past few weeks I’ve been having real issues with it running out of battery
before the end of the day. I’ve been into settings and and turned off things
like Google Maps using location all the time and think I’ve deactivated apps
refreshing in the background but still it doesn’t seem to have helped. In a
normal day I use my phone to send a few texts, short phone calls, check FB and
twitter on my lunch break and read the Guardian so not what I’d call excessive
use. I’ve also checked the battery health status in settings and it says it’s
at 80% health.
Is there anything else people can think of that might be causing the battery to
drain so much?
Have others had similar issues since updating to the latest version of IOS 13?
With thanks as always,
Sarah
