Hi John
I am using TALKTALK and strangely I have been getting this same problem
since about October. I have spoken on numerous occasions and they try to
convince me that the fault is in my house. However, now that you are
experiencing the same I am more convinced that it is my ISP. Almost always
when I log on, I need to reset the router. Someone at Talktalk suggested
that I may be blocking the router, but frankly I think this is them passing
the buck. I had an electrician check for loose wiring, but he said all was
ok. I think we just need to get them to send an engineer at their expense
to solve the problem, or ditch them for another provider.
Good luck
Fran.
check
-----Original Message-----
From: John Wilson (Redacted sender "j.wilson07" for DMARC)
Sent: Friday, January 13, 2017 12:03 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Is anyone else using Talktalk as their Internet
provider gettting this problem?
Hello All,
for the last 5 orso days I have had frequent (but not all of the time)
inabilities to use my email and web browser. On one PC I am using
Windows 8.1 with NVDA and IE11 and on my old machine I am using Win XP
with JAWS 11 and an older version of IE. The same problem has just
started on both PCs, so I am thinking that it is something my ISP has
done orfailed to do which has changed things.
Is anyone else using TalkTalk having the same problem?
Sometimes if I do a second email download command things will thenwork
OK and the same with a page refresh in the browsers but on other
occasions you are wasting your time trying.
The message I am getting when using the browsers is copied below:
This page can’t be displayed
• Make sure that the web address https://www.google.co.uk is correct.
• Look for the page with your search engine.
• Refresh the page in a few minutes.
Fix connection problems
Any suggestions?
John.
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq