[access-uk] Re: Help Please! Jaws won't work on new computer with Vista
- From: "Dave Taylor" <dave@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 14 Apr 2008 09:50:41 +0100
Hi, try disabling all firewalls and see if that cures it. If it does, make
sure Jaws is allowed by whatever firewall you are using. Also, make sure
you've been through all the setup questions XP asks you. Check the blocked
applications in your firewall anyway in case there's anything there you want
working.
Cheers
Dave
--------------------------------------------------
From: "Gemma" <gemmabh@xxxxxxxxxxxxxx>
Sent: Monday, April 14, 2008 9:46 AM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Help Please! Jaws won't work on new computer with
Vista
Hi, I'm just hoping somebody will be able to offer some advice. I've been
using a lap top with XP on it for a long time, and I use Jaws. But that
machine has basically had it, so we bought a new one with Vista. I
understand that all machines now come with Vista as standard and a few
people had told me it would work more or less ok with Jaws, so we put on the
new machine, down loaded a Jaws demo to see how it was, but we've never
managed to get it working properly.
Now I doubt that this is to do with a clash with Vista as such, but it seems
Jaws is clashing with some software on that machine, because although Jaws
is set to come on automatically at start up, it never does. And usually,
though not always, there is a message on the screen at start up which says
"Toshiba flash card failed to initialise" (the lap top is Toshiba). What
usually happens sometime while my partner's using the machine is that Jaws
will suddenly decide to come on, for reasons best known to itself!
So here we are with this lap top which I just can't use!
I thought I'd ask here in case the error message meant anything to somebody
here who knows about these things!
With best wishes
Gemma
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