[access-uk] Re: Help Please! Jaws won't work on new computer with Vista
- From: "Tristram Llewellyn" <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 14 Apr 2008 12:24:27 +0100
What version of JAWS is it that you are using, also is the laptop a
Toshiba, do you know what model.
Regards.
Tristram Llewellyn
tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical Support
Sight and Sound Technology
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Gemma
Sent: Monday, April 14, 2008 9:46 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Help Please! Jaws won't work on new computer with
Vista
Hi, I'm just hoping somebody will be able to offer some advice. I've
been
using a lap top with XP on it for a long time, and I use Jaws. But that
machine has basically had it, so we bought a new one with Vista. I
understand that all machines now come with Vista as standard and a few
people had told me it would work more or less ok with Jaws, so we put on
the
new machine, down loaded a Jaws demo to see how it was, but we've never
managed to get it working properly.
Now I doubt that this is to do with a clash with Vista as such, but it
seems
Jaws is clashing with some software on that machine, because although
Jaws
is set to come on automatically at start up, it never does. And usually,
though not always, there is a message on the screen at start up which
says
"Toshiba flash card failed to initialise" (the lap top is Toshiba). What
usually happens sometime while my partner's using the machine is that
Jaws
will suddenly decide to come on, for reasons best known to itself!
So here we are with this lap top which I just can't use!
I thought I'd ask here in case the error message meant anything to
somebody
here who knows about these things!
With best wishes
Gemma
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