[access-uk] Re: Help Please! Jaws won't work on new computer with Vista
- From: "Peter Logue" <plsd@xxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 15 Apr 2008 09:48:52 -0000
Hi Michelle,
I've been a Jaws user since the early days, perhaps Jaws 3.2. I have
recently switched to Window Eyes for a trial period to check it out and I
have to say, I'm very impressed with Window Eyes. I find Window Eyes
extremely responsive, compared to Jaws wich seems to becoming ever more
sluggish.
Peter Logue
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Michelle Brandt
Sent: Monday, April 14, 2008 9:53 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help Please! Jaws won't work on new computer with
Vista
Hi everyone, I am the one with the troubles with Jaws and Outlook Express.
As a reminder, I am using a brand new laptop with the demo of Jaws 9.0. I
have contacted Freedom Scientific about Jaws not reading the email address
that is auto-populated as I type it in and they say that the problem is not
common, which means that it does indeed happen, and perhaps the settings on
my computer are not
correct, which they are. That was basically the end of their
support. I am curious now as to what everyone's experience is with
technical support after their products are purchased and installed.
Also, anyone have any experience with Windows Eyes?
Thank you,
Michelle
On Mon, Apr 14, 2008 at 3:46 AM, Gemma <gemmabh@xxxxxxxxxxxxxx> wrote:
> Hi, I'm just hoping somebody will be able to offer some advice. I've
> been using a lap top with XP on it for a long time, and I use Jaws.
> But that machine has basically had it, so we bought a new one with
> Vista. I understand that all machines now come with Vista as standard
> and a few people had told me it would work more or less ok with Jaws,
> so we put on the new machine, down loaded a Jaws demo to see how it
> was, but we've never managed to get it working properly.
> Now I doubt that this is to do with a clash with Vista as such, but it
> seems Jaws is clashing with some software on that machine, because
> although Jaws is set to come on automatically at start up, it never
> does. And usually, though not always, there is a message on the screen
> at start up which says "Toshiba flash card failed to initialise" (the
> lap top is Toshiba). What usually happens sometime while my partner's
> using the machine is that Jaws will suddenly decide to come on, for
reasons best known to itself!
> So here we are with this lap top which I just can't use!
> I thought I'd ask here in case the error message meant anything to
> somebody here who knows about these things!
> With best wishes
> Gemma
>
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