[access-uk] Re: GWMicro question

  • From: <doherty468@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 28 May 2013 12:32:00 +0100

No Paul that didn’t work either. Hmmmm very strange, looks like back to the 
drawing board.
Thanks for your help
Jim


From: Paul Warner 
Sent: Tuesday, May 28, 2013 11:50 AM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: GWMicro question

I think the first thing to do is to close the main Skype application and run GW 
Connect on its own.  This should avoid any conflicts.  If you only intend to 
make and receive voice calls, then you will not need to run the main Skype 
application anyway.

Try that and let me know how you get on.

Paul


On 28/05/2013 11:11, doherty468@xxxxxxxxxxxxxx wrote:

  Paul, it’s on-line, but contacts are still showing up as off line although i 
know they are on line. Could it be that due to skype running as well this is 
causing a conflict? I have re-entered their skype details and sent an 
authorisation, but they are not seeing that authorisation in their skype 
program. Any other ideas why this is the case.
  Thanks
  Jim


  From: Paul Warner 
  Sent: Monday, May 27, 2013 9:13 PM
  To: access-uk@xxxxxxxxxxxxx 
  Subject: [access-uk] Re: GWMicro question

  I think I know what's going on here.

  Firstly, what you have installed is called GW Connect.  That software is 
created by GW Micro.  The software is indeed free.  You do not have to activate 
it.  When you run it the way it is, you will get an audio advert every half an 
hour or so urging you to buy the product.  You don't have to buy it but if you 
do, the adverts will cease.

  As for your contacts being flagged as offline, you will need to check that 
you yourself are online.  Go to the Status menu and select online.  When you 
read the window title when in GW Connect, your online status will be announced 
at the end.

  Paul


  On 27/05/2013 19:43, doherty468@xxxxxxxxxxxxxx wrote:

    Hi List,

    I have just installed gwmicro and in the help menu it says “activate 
gwmicro connect” when i tried this it said no seriel number found, I thought 
gwmicro was free, is this not correct? Can anyone on the list please explain 
how to get gwmicro to work? My contacts show up but it’s saying they are all 
off line and i know this isn’t true.  Any help appriciated.
    Thanks in advance
    Jim




  -- 
  Paul Warner VICT Consultancy Software development and assistive technology 
training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for NVDA trigger 
donations by our sponsor to NV Access



-- 
Paul Warner VICT Consultancy Software development and assistive technology 
training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for NVDA trigger 
donations by our sponsor to NV Access

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