[access-uk] Re: GWMicro question

  • From: "Adrien Collins" <adriencollins22160@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 28 May 2013 22:35:32 +0200

Hi 

Why not go to the gwmicro website and join the mailing list, you can get all 
the support you obviously need.

Regards

Adrien


-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of doherty468@xxxxxxxxxxxxxx
Sent: Tuesday, May 28, 2013 1:32 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: GWMicro question

No Paul that didn’t work either. Hmmmm very strange, looks like back to the 
drawing board.
Thanks for your help
Jim
 
 
From: Paul Warner <mailto:paul@xxxxxxxxxxxxxxxxxxxxxx>  
Sent: Tuesday, May 28, 2013 11:50 AM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: GWMicro question
 
I think the first thing to do is to close the main Skype application and run GW 
Connect on its own.  This should avoid any conflicts.  If you only intend to 
make and receive voice calls, then you will not need to run the main Skype 
application anyway.

Try that and let me know how you get on.

Paul


On 28/05/2013 11:11, doherty468@xxxxxxxxxxxxxx wrote:


        Paul, it’s on-line, but contacts are still showing up as off line 
although i know they are on line. Could it be that due to skype running as well 
this is causing a conflict? I have re-entered their skype details and sent an 
authorisation, but they are not seeing that authorisation in their skype 
program. Any other ideas why this is the case.
        Thanks
        Jim
         
         
        From: Paul Warner <mailto:paul@xxxxxxxxxxxxxxxxxxxxxx>  
        Sent: Monday, May 27, 2013 9:13 PM
        To: access-uk@xxxxxxxxxxxxx 
        Subject: [access-uk] Re: GWMicro question
         
        I think I know what's going on here.
        
        Firstly, what you have installed is called GW Connect.  That software 
is created by GW Micro.  The software is indeed free.  You do not have to 
activate it.  When you run it the way it is, you will get an audio advert every 
half an hour or so urging you to buy the product.  You don't have to buy it but 
if you do, the adverts will cease.
        
        As for your contacts being flagged as offline, you will need to check 
that you yourself are online.  Go to the Status menu and select online.  When 
you read the window title when in GW Connect, your online status will be 
announced at the end.
        
        Paul
        
        
        On 27/05/2013 19:43, doherty468@xxxxxxxxxxxxxx wrote:
        

                Hi List,
                 
                I have just installed gwmicro and in the help menu it says 
“activate gwmicro connect” when i tried this it said no seriel number found, I 
thought gwmicro was free, is this not correct? Can anyone on the list please 
explain how to get gwmicro to work? My contacts show up but it’s saying they 
are all off line and i know this isn’t true.  Any help appriciated.
                Thanks in advance
                Jim
                 



        -- 
        Paul Warner VICT Consultancy Software development and assistive 
technology training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for 
NVDA trigger donations by our sponsor to NV Access



-- 
Paul Warner VICT Consultancy Software development and assistive technology 
training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for NVDA trigger 
donations by our sponsor to NV Access

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