[access-uk] Re: Freeview Box
- From: "Porter, Paul" <Paul.Porter@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 12 Apr 2011 14:07:19 +0100
Hi William
I don't think so but updates will be downloaded automatically. Are you
in a digital switchover area. You could try a retune and may get more
information. There may also be an aerial problem. The box takes the
information from the digital signal so you may have poor reception.
Regards
Paul
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of william lomas
Sent: 12 April 2011 14:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Freeview Box
hi Paul
Have any software updates please been made to the current box?
it is ashame the speech stutters as others have said it is a good box
but these issues make it a bit tricky to use.
Also the "not information" aspect is a bit strange
On 12 Apr 2011, at 12:17, Porter, Paul wrote:
> RNIB was involved in the development of the box, but ultimately design
> and speed of processor was chosen by the manufacturer. Price point is
> always a big consideration with consumer electronics.
>
> It must be remembered that this box is the first development and
> demonstrates that products can be made accessible at a relatively low
> price.
>
> It is hoped that other manufacturers will include speech into their
> products and that more advanced products will be given speech
feedback.
>
> For William's buzzing, check the scart cable. There may be
interference
> from the aerial too.
>
> Freeview before the digital switchover can be of poorer quality but
> should significantly improve when the switchover happens in your area.
>
> The RNIB technology team is always happy to talk to customers and
> potential customers regarding questions with products.
>
> Please either email ict.rnib.org.uk or call 08459 000015.
>
> The RNIB Hometech Volunteers may be able to help with installation and
> set-up. Please call them on 08456 042341 or email
g1volunit@xxxxxxxxxxx
>
> Paul Porter
> Sales and Support Officer, Technology
>
>
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