Hi Eleanor,
Actually, 8.3 wasn't out at that time, and the bugs seemed to have been
fixed in 8.2, which is why I didn't mention it.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 13 May 2015 14:39
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Entering in to a Contract
You did not inform me of these bugs at the time of purchase because if you
had I would have opted not to purchase at the time I did so therefore I was
not in posession of all the facts.
Eleanor
----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 12:22 PM
Subject: [access-uk] Re: Entering in to a Contract
Hi,
For the record, the supplier is me. The bugs that are generally contained
within the keyboard are iOS bugs. For example, the double lettering
experienced in recent iOS updates only appears on iOS, not Android. This
is
the only bug with the keyboard I am aware of.
Eleanor has just informed me that the backspace key doesn't work, which of
course could be a faulty keyboard, as I have tested with keyboards here
and
it does under iOS 8.3. In that instance, sure we would repace the
keyboard
or refund it, whatever.
So the term Fit For Purpose is a tricky one here. I merely advised
Eleanor
to take it up with Apple, as the Bluetooth problems are clearly iOS bugs,
which Riitek and I know of.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Eleanor Martha Burke
Sent: 13 May 2015 10:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Entering in to a Contract
I have entered in to a contract with a supplier of a bluetooth keyboard.
I
find the item unfit for purpose. The supplier recommends I take the
matter
up with Apple which I do not agree with as I stated the purpose and my
need
as a blind person when purchasing the keyboard from the supplier. I know
that Under the Sale of Goods Act, I do have comeback but I am not entirely
sure what my legal rights are when I made a purchase over the t elephone.
Would appreciate any professional help in this regard. I suppose last
possible resort is small claims court but for £30 that would be excessive
but possible.
Eleanor
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