Hi Eleanor,
this is an IOS bug and not one with the keyboard. I can appreciate the
difficutly as I frequently get frustrated with this bug myself and find I
have to reboot or do a soft reset to clear it so the the keyboard inputs
correctly.
regards
David Quarmby
quarmby@xxxxxxxxxxxx
07736 087019
Registered Charity Number 1160580
KVIN, Edith Key Centre, 8 Upperhead Row, Huddersfield HD1 2JN
Directions: turn immediatley right after leaving the bus station main
entrance, we are located at the fourth door on the right,access is through
an automatic door into reception.
www.kvin.org.uk
www.tail.org.uk
----- Original Message -----
From: "Eleanor Martha Burke" <eleanormarthaburke@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 2:39 PM
Subject: [access-uk] Re: Entering in to a Contract
You did not inform me of these bugs at the time of purchase because if you had I would have opted not to purchase at the time I did so therefore I was not in posession of all the facts.
Eleanor
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, May 13, 2015 12:22 PM
Subject: [access-uk] Re: Entering in to a Contract
Hi,
For the record, the supplier is me. The bugs that are generally contained
within the keyboard are iOS bugs. For example, the double lettering
experienced in recent iOS updates only appears on iOS, not Android. This is
the only bug with the keyboard I am aware of.
Eleanor has just informed me that the backspace key doesn't work, which of
course could be a faulty keyboard, as I have tested with keyboards here and
it does under iOS 8.3. In that instance, sure we would repace the keyboard
or refund it, whatever.
So the term Fit For Purpose is a tricky one here. I merely advised Eleanor
to take it up with Apple, as the Bluetooth problems are clearly iOS bugs,
which Riitek and I know of.
All the best
Steve
--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Eleanor Martha Burke
Sent: 13 May 2015 10:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Entering in to a Contract
I have entered in to a contract with a supplier of a bluetooth keyboard. I
find the item unfit for purpose. The supplier recommends I take the matter
up with Apple which I do not agree with as I stated the purpose and my need
as a blind person when purchasing the keyboard from the supplier. I know
that Under the Sale of Goods Act, I do have comeback but I am not entirely
sure what my legal rights are when I made a purchase over the t elephone.
Would appreciate any professional help in this regard. I suppose last
possible resort is small claims court but for £30 that would be excessive
but possible.
Eleanor
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
