[access-uk] Re: Device servicing

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 7 Jul 2016 22:27:06 +0100

Well yes, if you can persuade a charity to do it.  Motability is a charity.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 07 July 2016 21:46
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi  Steve
So how about  a similar  scheme for equipment.

Derek  

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: Thursday, July 07, 2016 9:20 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Derek,

It's called Motability and I have a car.  Very useful it is too.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 07 July 2016 21:05
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi All
I am wondering  whether  an organisation like RNIB could take issues up with
the government.

How about give up  part of DLA (or PIP)
and then we could  have our kit  on free loan plus receive free servicing.

This would  be very  similar  to the scheme (I forget what it's
called)
the one that you  give up part of mobility allowance, and then get a car!

 
Regards,  Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: Thursday, July 07, 2016 9:42 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

It's still an awful lot of dosh no matter how intricate the procedure.
I
wouldn't pay it anyway, I think I would want all its cells replaced for
that! (smile.)

I was only saying to my husband this week how much I use my Braille display
at the PC, perhaps without realising it.  I have been loaned an Alva
BC680
while mine has been away, and I am so grateful for that because it is an
invaluable tool to me.

My advice to any would-be Braille display user is to ask at the outset what
service and support is offered once the warranty expires.  This, in my mind,
is crucial.  I have to speak as I find, and say that Optelec have really
looked after me as a customer, and that is what you want when you buy one of
these things.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim McAuslan
Sent: 07 July 2016 09:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jackie,

I was informed that the time consuming part was the cleaning of all the
multiple pins etc harumf!!!  
Jim
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 07 July 2016 09:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

Blimey that's a large mouthful to swallow! (smile.) I needed my Alva
BC680
serviced, and it cost a third of that! I wonder how these people can justify
that cost?

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim McAuslan
Sent: 07 July 2016 09:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Device servicing

Hi List,

I'm just looking for some feedback re the servicing of devices.

Yesterday I called Sight and Sound technology regarding the serviceing of my
Focus 80 Braille display.
I was somewhat shocked to find out that if I wanted a full service for this
device it would be in the area of £620 or thereabouts. I quick glance would
cost £75. 
I am hoping to sell this device and obviously I want to sell it in the best
codition.

Any thoughts?

Jim McAuslan from sunny Findhorn
Minds are like parachutes
They work best when open 

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