[access-uk] Re: Device servicing

  • From: "Jim McAuslan" <jimmcauslan1@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 7 Jul 2016 10:34:40 +0100

Hi Jackie,

I now understand that each tiny pin is removed and placed inside a special
cleaning device. So that is where the cost ramps up. Of course all these
multiple pins have to be replaced. 
Jim   

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 07 July 2016 10:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Well good luck whatever way you go.  I have nothing against companies
running their business, but it sure is a heck of a lot of money for a
service in anyone's language! (smile.)  I guess car owners run up against
the same problems when they need to take their vehicle for an MOT, it must
be heartbreaking.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim McAuslan
Sent: 07 July 2016 09:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hello Jackie,

I suspect the guys that do the servicing are using isopropyl alcohol, a very
soft brush and a wee bit of compressed air, I've got a tame techie just over
the back garden wall, hm hm!.   
Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 07 July 2016 09:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

It's still an awful lot of dosh no matter how intricate the procedure.  I
wouldn't pay it anyway, I think I would want all its cells replaced for
that! (smile.)

I was only saying to my husband this week how much I use my Braille display
at the PC, perhaps without realising it.  I have been loaned an Alva BC680
while mine has been away, and I am so grateful for that because it is an
invaluable tool to me.

My advice to any would-be Braille display user is to ask at the outset what
service and support is offered once the warranty expires.  This, in my mind,
is crucial.  I have to speak as I find, and say that Optelec have really
looked after me as a customer, and that is what you want when you buy one of
these things.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim McAuslan
Sent: 07 July 2016 09:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jackie,

I was informed that the time consuming part was the cleaning of all the
multiple pins etc harumf!!!  
Jim
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 07 July 2016 09:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

Blimey that's a large mouthful to swallow! (smile.) I needed my Alva BC680
serviced, and it cost a third of that! I wonder how these people can justify
that cost?

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim McAuslan
Sent: 07 July 2016 09:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Device servicing

Hi List,

I'm just looking for some feedback re the servicing of devices.

Yesterday I called Sight and Sound technology regarding the serviceing of my
Focus 80 Braille display.
I was somewhat shocked to find out that if I wanted a full service for this
device it would be in the area of £620 or thereabouts. I quick glance would
cost £75. 
I am hoping to sell this device and obviously I want to sell it in the best
codition.

Any thoughts?

Jim McAuslan from sunny Findhorn
Minds are like parachutes
They work best when open 

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: