[access-uk] Re: Device servicing

  • From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 7 Jul 2016 12:57:30 +0100

Yes, and the Orbit to look forward to.  Bring it on I say! (smile.)

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info
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Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
deonv@xxxxxxxxxxxxxxxx
Sent: 07 July 2016 12:56
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Steve wrote:


"However, if every cell had to be
replaced, you'd be getting a bargain, as each cell is about 100 quid to
produce."


Enters the BlinTab with around 14 lines of on screen Braille not based on
raised pins to produce dots.

I believe it is hitting the market soon at around 2500 Euro.

Don't know what service costs will be nor how esthetically pleasing this
form of braille is going to be.


Deon van Wyk



On 07/07/2016 12:30, Steve Nutt wrote:

Hi Jackie,

Actually if you think that an 80 cell display is about 5K to buy, that
servicing cost isn't a lot really.

As for Peter's answer, that's a typical answer from a blind person who
doesn't know anything about running a business and the costs.  I am a
blind
person in business.  We are not all out to rip off blind people, though I
do
think that cost may be a little excessive.  However, if every cell had to
be
replaced, you'd be getting a bargain, as each cell is about 100 quid to
produce.

All the best

Steve

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jackie Brown
Sent: 07 July 2016 10:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

Yes there is a lot of skill involved which means labour.  It is still a
lot
of dosh on top of what it cost to purchase.

I hope you get it sorted either way.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jim McAuslan
Sent: 07 July 2016 10:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jackie,

I now understand that each tiny pin is removed and placed inside a special
cleaning device. So that is where the cost ramps up. Of course all these
multiple pins have to be replaced.
Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jackie Brown
Sent: 07 July 2016 10:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Well good luck whatever way you go.  I have nothing against companies
running their business, but it sure is a heck of a lot of money for a
service in anyone's language! (smile.)  I guess car owners run up against
the same problems when they need to take their vehicle for an MOT, it must
be heartbreaking.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jim McAuslan
Sent: 07 July 2016 09:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hello Jackie,

I suspect the guys that do the servicing are using isopropyl alcohol, a
very
soft brush and a wee bit of compressed air, I've got a tame techie just
over
the back garden wall, hm hm!.
Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jackie Brown
Sent: 07 July 2016 09:42
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

It's still an awful lot of dosh no matter how intricate the procedure.  I
wouldn't pay it anyway, I think I would want all its cells replaced for
that! (smile.)

I was only saying to my husband this week how much I use my Braille
display
at the PC, perhaps without realising it.  I have been loaned an Alva BC680
while mine has been away, and I am so grateful for that because it is an
invaluable tool to me.

My advice to any would-be Braille display user is to ask at the outset
what
service and support is offered once the warranty expires.  This, in my
mind,
is crucial.  I have to speak as I find, and say that Optelec have really
looked after me as a customer, and that is what you want when you buy one
of
these things.

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jim McAuslan
Sent: 07 July 2016 09:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jackie,

I was informed that the time consuming part was the cleaning of all the
multiple pins etc harumf!!!
Jim
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jackie Brown
Sent: 07 July 2016 09:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Device servicing

Hi Jim

Blimey that's a large mouthful to swallow! (smile.) I needed my Alva BC680
serviced, and it cost a third of that! I wonder how these people can
justify
that cost?

Kind Regards,

Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Check out my website: www.thebrownsplace.info Read my EyeWrite blog:
www.thebrownsplace.info/?page_id=136
Follow me on Twitter: @thebrownsplace
Skype: thejackmate


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
Jim McAuslan
Sent: 07 July 2016 09:04
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Device servicing

Hi List,

I'm just looking for some feedback re the servicing of devices.

Yesterday I called Sight and Sound technology regarding the serviceing of
my
Focus 80 Braille display.
I was somewhat shocked to find out that if I wanted a full service for
this
device it would be in the area of £620 or thereabouts. I quick glance
would
cost £75.
I am hoping to sell this device and obviously I want to sell it in the
best
codition.

Any thoughts?

Jim McAuslan from sunny Findhorn
Minds are like parachutes
They work best when open

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