this is what i could do with to re set to the defaults i am using an hp laptop but a lot of the hp software is unusable with a screen reader ----- Original Message ----- From: terry <terrycooper94@xxxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Date: Sunday, 6 July 2014 11.42 am Subject: [access-uk] Re: Counterfeit Windows 7 > > > Hi Roger > > Do you have a hidden partition on the laptop to enable you to restore back to > factory setting? > > You could first of all google your model, along with how to restore back to > factory settings. For example, I use a Samsun, and the key is f4, pressed a > couple of seconds after you switch it on, then that gets me into the options > for the above. > > The choice of which F key to press is usually different with manufactures. > > Secondly, do you have an image backed up anywhere, so you can restore the > laptop back to win 7 home premium. > > Thirdly, do you know anyone who may have a copy of win7 home premium that you > could borrow, then install that, which should then allow you to use your > serial number that should be printed on the bottom of the laptop. > > Fourthly, you can pay for the original disks that should have shipped with > the laptop when first bought. The disks will have the original operating > system, as well as all the drivers and software supplied at the time by the > manufacture. > Again, you will then be able to use your original serial number. > > Lastly, I have another option, but will ask that you email me off list for > that one. > > ,t;errycooper94@xxxxxxxxx > > Terry > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > roger.south@xxxxxxxxxx > Sent: 06 July 2014 10.44 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Counterfeit Windows 7 > > Hi George > > Went there but no mention of Activating Windows. But to my surprise I now > find I'm on Windows 7 Professional and not Home Premium any more. This means > the disc given when I first upgraded to Home Premium is no longer valid so to > re-input the key number as someone suggested would not work and I have no > disc for the Pro version. After the row I had with the engineer when I told > him in precise detail what i thought of his abilities as a computer engineer > I feel would be favourably listened to. I've found that if I ignore the > message saying I have a counterfeit copy it goes away so I'll just ignore it. > > Roger > > From: George Bell > Sent: Saturday, July 05, 2014 1.15 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Counterfeit Windows 7 > > Hi Roger, > > Have had this myself, and it is often cured by going to Control Panel: System > and at the bottom of that screen may be an area to re-activate Windows. > > George. > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > roger.south@xxxxxxxxxx > Sent: 05 July 2014 10.36 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Counterfeit Windows 7 > > I had a crash of my Windows 7 yesterday morning and since then on re-boot I > have been getting a message telling me i have a counterfeit copy of Windows > 7. This is not true as the disc I have has the certification sticker from > Microsoft on it. I would assume it is caused by something that happened with > the crash. Is there anything I can do to put this right pleased? > > Many thanks Roger ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq