Hi Roger Apologies, I just assumed it was a laptop. So if it was purpose built, was it bought with win7 home premium pre-installed? If so, did they not give you a win7 home premium cd/did? Was it bought new from a shop, presumably it was, if it was purpose built. With regards to recently being able to download updates, this may only happen for a set period of time, e.g. 30 days, then stop, but the messages regarding it being a counterfeit copy won't go away. If your serial number that was in there before, and presumably is still there, then that is relating to licencing win7 home premium, but now that it has changed to win7 Pro, that's why you are now getting those annoying messages. Can someone on the group remind how to get windows to show the serial number that is on the pc already, then at least you can make a note of it for future reference. In the meantime, the only way of getting rid of those messages, is to get the win7 pro back to home premium. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of roger.south@xxxxxxxxxx Sent: 07 July 2014 09:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Counterfeit Windows 7 Firstly I have a purpose built desk top no a laptop. I have just looked at Windows Updates and successfully updated 2 outstanding files, one to Defender and one to silverlight. If I'm supposed to have a counterfeit operating system this confuses me event more. Terry suggested re-inputting the key again but as I have no discs I don't know the number. Roger -----Original Message----- From: john gallagher Sent: Sunday, July 06, 2014 12:58 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Counterfeit Windows 7 hi this is interesting i have just re installed windows 7 on my laptop but for the life of me now i cannot get it to connect to the internet i wonder if anyone has had experience with using an ssaid drive to put windows on to it thereby everything should load faster. also i have on my mac book vmware fusion and i woder if i could copy my windows 7 set up from the mac on to this laptop all very complicated i know. ----- Original Message ----- From: <roger.south@xxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Date: Sunday, 6 July 2014 10.44 am Subject: [access-uk] Re: Counterfeit Windows 7 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq