[access-uk] Re: Card Readers
- From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 28 May 2014 21:32:01 +0100
Hi Debby
Take look here:
http://www.nationwide.co.uk/support/security-centre/internet-banking-securit
y/card-reader-and-security-questions
That link should answer your questions.
Regards, Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Debby McCallan
Sent: Wednesday, May 28, 2014 8:35 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Card Readers
Hi
Excuse my ignrance again but could someone explain what a Card Reader is and
what it does (other than reads cards, obviously).I've never heard of them.
Thanks
Debs
----- Original Message -----
From: Kevin Lloyd <mailto:kevin.lloyd3@xxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Sent: Wednesday, May 28, 2014 7:44 PM
Subject: [access-uk] Re: Natwest, Card Readers - the helpful bank,
or the wasteful bank?
When I received the talking card reader some years ago, it came with
a CD with manuals in all formats including text and html. I have them
available if anyone is interested and wants to drop me a mail at
kevin.lloyd3@xxxxxxxxxxxxxx
Regards.
Kevin
From: vanja@xxxxxxxxxxx
Sent: Wednesday, May 28, 2014 5:45 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Natwest, Card Readers - the helpful bank,
or the wasteful bank?
Hello,
I know I got mine a few years ago, but I certainly did not have to
order a regular non-talking one in order to get a talking one itself. As for
how it is? It works absolutely fine. It has a few puttons on it and a
regular keypad and once turned on it starts talking. Once you insert your
card in it will ask for the pin, so you need to enter your PIN then press OK
and then choose relevant action.
I can't remember if it came with some sort of manual or I just
figured it out on my own, either way once I got it it wasn't too hard to
figure out how to use it.
I know that the natwest and their card readers was discussed several
times on this list and based on others people's experience seems like, for
whatever reason, it seems a bit harder to obtain them than a few years ago
when I needed one, but I also seem to recall that, again based on other
people's experiences that with the bit of persistence they certainly are
obtainable, so I guess just keep at it.
Someone also suggested that you can try going in to your local
branche and try talking to them about it.
Good luck and let us know how it goes.
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Clive.Lever@xxxxxxxxxxx
Sent: 28 May 2014 16:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Natwest, Card Readers - the helpful bank, or
the wasteful bank?
Hello all,
I've just been on the phone and have been told that to get a touch
tone card reader, I first have to order a standard, inaccessible reader by
going online; Then wait up to 15 days for it to arrive; then phone
Actionline to say I can't use it, and order the one I wanted in the first
place. This seems barmy to me, but is it correct? If so, it seems to me that
it's a waste of their card reader and my time. Has anyone else had
experience of Natwest online banking using one of their card readers? Is the
Touchtone card reader any cop, and how does it work?
Thanks,
Clive
Clive Lever
Diversity and Equality Officer
Kent County Council
Office: 01622 221163
Email: clive.lever@xxxxxxxxxxx
Kent County Council
Room G37
Sessions House
Maidstone, Kent.
ME14 1XQ
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