[access-uk] Re: BookSense Problem
- From: Jackie Cairns <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 8 Jan 2010 17:06:19 +0000
Hi Ari
Sorry you are having such a hassle with the firmware, but perhaps better that
you return it to RNIB.
Good luck.
Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ari
Sent: 08 January 2010 17:01
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BookSense Problem
Hi everyone
Well you'll be happy to know that hims made me try many things, but as there
was they have no software solution or any diagnostic program, they say my unit
is faulty. I am going to talk to Madleen because Hims want me to return it to
rnib, so that is what I will do. I'm very happy though that hims agree that I
am not doing anything wrong and am upgrading like the instructions say, but
there is something which is interrupting the upgrade process while booksense is
attempting to upgrade, although I am surprised that there is no sort of
software solution that could have been tried.
Ari
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