[access-uk] Re: BT Yahoo & Norton Products
- From: Wally.Harding@xxxxxxxxxxx
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 11 Aug 2004 15:02:52 +0100
David
at present I don't but if I ever write them down I'll bear it in mind.
Wally Harding
RNIB Hi-tech support
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of David W Wood
Sent: 11 August 2004 13:40
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo & Norton Products
Wally
some while you kindly assisted me to go through this process.
I didn't take notes in our call.
Have you any written guidelines which you can either send direct or via
the list?
David
In message <9B66BBD37D5DD411B8CE00508B69700F04FF444B@xxxxxxxxxxxxxxxxxxx
.uk>, Wally.Harding@xxxxxxxxxxx writes
>Sam
>
>I've dealt with a number of callers who have used the BT yahoo CD to set up
>their broadband connection and had all sorts of problems afterwards. most,
>on rolling the system back to a time before installing BT's software have
>not experienced the problems again.
>
>My question is did you use BT's CD to set up your connection rather than
>doing it manually? if so you may wish to try rolling back the system and
>setting up the connection manually.
>
>Wally Harding
>RNIB Hi-tech support
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