[access-uk] Re: BT Yahoo & Norton Products
- From: "Howie, Sam" <Sam.Howie@xxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 12 Aug 2004 09:44:21 +0100
Wally
Just to let you know last night I installed an old version of Norton Anti v=
irus 2003 and it works fine so at least I can get the benefits of my broadb=
and.
Cheers
Sam
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Wally.Harding@xxxxxxxxxxx
Sent: 11 August 2004 11:55
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo & Norton Products
Sam
at this stage I don't have an answer so don't reinstall Norton just yet
unless someone comes up with information that indicates that doing it would
have any benefits.
Wally Harding
RNIB Hi-tech support
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Howie, Sam
Sent: 11 August 2004 11:34
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo & Norton Products
Wally
I set it up manually I have got it at a stage where the broadband works fin=
=3D
e just didn't want to spend a night like last night having to roll back my =
=3D
system several times. Do you think I should try installing Norton again.
I also tried calling the tech Helpline they were not much help just what I'=
=3D
d been told.
Sam
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Wally.Harding@xxxxxxxxxxx
Sent: 11 August 2004 11:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Yahoo & Norton Products
Sam
I've dealt with a number of callers who have used the BT yahoo CD to set up
their broadband connection and had all sorts of problems afterwards. most,
on rolling the system back to a time before installing BT's software have
not experienced the problems again.
My question is did you use BT's CD to set up your connection rather than
doing it manually? if so you may wish to try rolling back the system and
setting up the connection manually.
Wally Harding
RNIB Hi-tech support
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Howie, Sam
Sent: 11 August 2004 10:25
To: Access-Uk (E-mail)
Subject: [access-uk] BT Yahoo & Norton Products
Hi All
Can anybody help me I recently upgraded from dial up to broadband but I can=
=3D
=3D3D
t get broadband to work with my Norton Firewall & Anti Virus. My broadband =
=3D
=3D3D
connection works fine without Firewall & Anti virus installed but obviously=
=3D
=3D3D
I don't want to be on the internet without proper protection. Is their som=
=3D
=3D3D
ething I need to set up in the options
One instance was I updated my Norton products after it asked me to reboot m=
=3D
=3D3D
y PC I did this but the PC would not restart.
Thanks in advance for any help
Sam
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