[access-uk] Re: BT Yahoo & Norton Products
- From: David W Wood <g3yxx@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 11 Aug 2004 13:40:19 +0100
Wally
some while you kindly assisted me to go through this process.
I didn't take notes in our call.
Have you any written guidelines which you can either send direct or via
the list?
David
In message <9B66BBD37D5DD411B8CE00508B69700F04FF444B@xxxxxxxxxxxxxxxxxxx
.uk>, Wally.Harding@xxxxxxxxxxx writes
>Sam
>
>I've dealt with a number of callers who have used the BT yahoo CD to set up
>their broadband connection and had all sorts of problems afterwards. most,
>on rolling the system back to a time before installing BT's software have
>not experienced the problems again.
>
>My question is did you use BT's CD to set up your connection rather than
>doing it manually? if so you may wish to try rolling back the system and
>setting up the connection manually.
>
>Wally Harding
>RNIB Hi-tech support
>
>
>-----Original Message-----
>From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
>Of Howie, Sam
>Sent: 11 August 2004 10:25
>To: Access-Uk (E-mail)
>Subject: [access-uk] BT Yahoo & Norton Products
>
>
>Hi All
>
>Can anybody help me I recently upgraded from dial up to broadband but I can=
>t get broadband to work with my Norton Firewall & Anti Virus. My broadband =
>connection works fine without Firewall & Anti virus installed but obviously=
> I don't want to be on the internet without proper protection. Is their som=
>ething I need to set up in the options
>
>One instance was I updated my Norton products after it asked me to reboot m=
>y PC I did this but the PC would not restart.
>
>Thanks in advance for any help
>Sam
>
>
>
>
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--
David W Wood
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