[access-uk] Re: BT Yahoo & Norton Products

  • From: Wally.Harding@xxxxxxxxxxx
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Wed, 11 Aug 2004 11:23:04 +0100

Sam

I've dealt with a number of callers who have used the BT yahoo CD to set up
their broadband connection and had all sorts of problems afterwards. most,
on rolling the system back to a time before installing BT's software have
not experienced the problems again.

My question is did you use BT's CD to set up your connection rather than
doing it manually? if so you may wish to try rolling back the system and
setting up the connection manually.

Wally Harding
RNIB Hi-tech support


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Howie, Sam
Sent: 11 August 2004 10:25
To: Access-Uk (E-mail)
Subject: [access-uk] BT Yahoo & Norton Products


Hi All

Can anybody help me I recently upgraded from dial up to broadband but I can=
t get broadband to work with my Norton Firewall & Anti Virus. My broadband =
connection works fine without Firewall & Anti virus installed but obviously=
 I don't want to be on the internet without proper protection. Is their som=
ething I need to set up in the options

One instance was I updated my Norton products after it asked me to reboot m=
y PC I did this but the PC would not restart.

Thanks in advance for any help
Sam




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