Good afternoon, Since I last posted on this matter, BCAB have canvassed members and received a great deal of useful information. We have also been in close contact with RNIB, pooling our information and tackling the problem from different angles. We have also been in direct contact with the BBC about the I-player. The BBC welcomed our input and listened closely to our concerns and recommendations. We have now received assurances from the BBC that the problems with the Jump To Position and Volume functions will be resolved by early/mid October. The nature of both functions makes it difficult to find a solution that works for everybody, but the BBC have been collecting data and researching solutions since the I-player launched and now believe they're close. The BBC's Head of User Experience & Accessibility, Jonathan Hassell, spoke on this week's In Touch. The programme can be found here: http://www.bbc.co.uk/iplayer/episode/b00cvbkr/ Jonathan also posted to the BBC blog, providing useful information and a summary of his interview on In Touch. It can be found here: http://www.bbc.co.uk/blogs/bbcinternet/2008/08/bbc_iplayer_radio_transition_ f.html BCAB will be discussing the matter further at our board meeting this week. The argument that the BBC should not have launched the I-player at all with these flaws is reasonable, but we feel that a positive timetable for resolution has been given by the BBC and we'll be monitoring progress closely. Comments are more than welcome. Please contact BCAB directly however, as we do not monitor other list traffic with any regularity. Regards, Léonie. -- Léonie Watson - Company Secretary E. secretary@xxxxxxxxxxx t. 0845 643 9830 W. www.bcab.org.uk/ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq