Phil and others, I'll add a round of aplause for Lloyds TSB. I've been using internet banking with my account for two or three years now and it could hardly be easier, and no way do I want to go back to paying credit card bills at the bank etc. Haven't as yet heard of the electrronic number pad having to be used, but my take is it is simply a way of generating random numbers to enter into fields. Just hope it gives me time to enter the info without being timed out. It would certainly be a backward step if we were to be granted less security than other on-line users, and I like many now am doing more on-on-line shopping. Cheers, From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- phil stephenson hi Terry and all others who have responded to this thread, it seems like the main contenders so far are Barclays, natwest and Nationwide....now I know all sites / services SHOULD be accessible but I'm sure we all know that there is a big gap between what should be (even if the law states it) and what actually is. I still need to do some more playing around with our current bank site, IF but if necessary we are prepared to switch provided we get a comparable if not better service - the one thing I didn't like about Barclays when we used them a few years ago was the way they made you pay for services e.g. overdrafts etc - I'm not naive enough to think that just because other banks don't charge up front they don't hide charges in other costs but well that does mean we will need to look carefully at what we get and who we go with. Thanks though again Terry for your comments and the many others who have done so. From what you and others have said these card readers are simply another form of security that some banks are bringing in, glad to hear there are talking versions, will have to bear this in mind when making decisions. Thanks again, Phil From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Terry Clasper Sent: 12 December 2007 10:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible online banking Phil as someone who manages a company I find Barclays on-line very good indeed. All aspects of the site are accessible and its childs play to move money from one account to another and all the other stuff you would expect to be able to do. The only downside is that Barclays have recently added some additional seccurity to accessing the site and doing certain things. The security revolves around a machine called pinsentry however the good news is that if they know you are reading disabled they will issue a version of the machine that speaks. Once you get used to the process again it's simple enough. Hope all that helps. Terry Clasper. MSM: terry.clasper@xxxxxxxxxxxxxx Skype: terryclasper Private E-Mail: terry.clasper@xxxxxxxxxxxxxx Work E-Mail: terry.clasper@xxxxxxxxxxxxxxxxxxxxx ----- Original Message ----- From: phil stephenson To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, December 11, 2007 3:19 PM Subject: [access-uk] Accessible online banking hi, My wife and I have used the IF online bank for a good few years now for all our transactions, savings, direct debits etc. Up until now I've let her as the sighted one do all the necessaries re managing the accounts and I have no complaints with that apart from the fact I would really like to be more hands on with what's going on, look after some of the stuff myself in particular as I am self-employed and so would like to be able to deal with some more of the basic work of moving money around myself. so my questions is quite simple, what experience do people have of different online banking services and in particular is there one bank / building society that people really rate in term of the accessibility of their site with access technology (in my case Jaws 8). I will do some investigating of our current bank, IF, although from the limited experience I've had before it seems quite confusing to work with when you're trying to manage say a couple of current accounts, savings, ISA's etc. Anyway your comments / recommendations gratefully received, with thanks, Phil quit ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq